1.1 Welcome to the Sertori Consulting Pty Ltd website (the ‘Website’). This Website provides business consulting and advisory services (the ‘Services’).
1.2 The Website is operated by Sertori Consulting Pty Ltd (ABN 88 654 214 918). Access to and use of the Website, or any of its associated products or Services, is provided by Sertori Consulting Pty Ltd. Please read these terms and conditions (the ‘Terms’) carefully. By using, browsing and/or reading the Website, this signifies that you have read, understood and agree to be bound by the Terms. If you do not agree with the Terms, you must cease usage of the Website, or any of Services, immediately.
1.3 Sertori Consulting Pty Ltd reserves the right to review and change any of the Terms by updating this page at its sole discretion. When Sertori Consulting Pty Ltd updates the Terms, it will use reasonable endeavours to provide you with notice of updates to the Terms. Any changes to the Terms take immediate effect from the date of their publication. Before you continue, we recommend you keep a copy of the Terms for your records.
1.4 You accept the Terms by remaining on the Website. You may also accept the Terms by clicking to accept or agree to the Terms where this option is made available to you by Sertori Consulting Pty Ltd in the user interface.
2.1 In these Terms, unless the context otherwise requires:
3.1 As part of your continued use of the Services provided via this Website, you may be required to provide personal information about yourself, including but not limited to:
3.2 You warrant that any information you give to Sertori Consulting Pty Ltd in the course of using the Website will always be accurate, correct and up to date.
3.3 You may not use the Services and may not accept the Terms if:
4.1 Sertori Consulting Pty Ltd provides business consulting and advisory services, which may include but are not limited to:
4.2 The specific scope, deliverables, timelines, and fees for Services will be outlined in a separate engagement letter or statement of work, which shall form part of the contract between the parties.
4.3 Sertori Consulting Pty Ltd will use reasonable skill and care in providing the Services, consistent with generally accepted professional standards in the consulting industry.
5.1 Where Services are provided, you may be required to pay fees (the ‘Services Fee’) by way of:
5.2 All payments made in the course of your use of the Services may be processed using third-party payment processors. In using these payment services, you warrant that you have read, understood and agree to be bound by the relevant third-party terms and conditions.
5.3 You acknowledge and agree that where a request for payment of the Services Fee is returned or denied, for whatever reason, by your financial institution or is unpaid by you for any other reason, then you are liable for any costs, including banking fees and charges, associated with the Services Fee.
5.4 Unless otherwise specified in the engagement letter, payment terms are net 30 days from invoice date. Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
5.5 You agree and acknowledge that Sertori Consulting Pty Ltd can vary the Services Fee at any time with reasonable notice.
6.1 Sertori Consulting Pty Ltd will only provide you with a refund of the Services Fee in the event they are unable to continue to provide the Services or if the Managing Director of Sertori Consulting Pty Ltd makes a decision, at its absolute discretion, that it is reasonable to do so under the circumstances.
6.2 For ongoing Services, either party may terminate the engagement with 30 days’ written notice, subject to payment for Services already provided.
7.1 The Website, the Services and all of the related products of Sertori Consulting Pty Ltd are subject to copyright. The material on the Website is protected by copyright under the laws of Australia and through international treaties. Unless otherwise indicated, all rights (including copyright) in the Services and compilation of the Website are owned or controlled by, and are reserved to, Sertori Consulting Pty Ltd or its contributors.
7.2 Any pre-existing intellectual property of either party remains the property of that party. Intellectual property developed specifically for a Client during the provision of Services shall be owned by the Client, unless otherwise agreed in writing.
7.3 Sertori Consulting Pty Ltd retains the right to use general knowledge, skills, experience, ideas, concepts, and techniques gained during the provision of Services for other clients, provided no Confidential Information is disclosed.
7.4 All trademarks, service marks and trade names are owned, registered and/or licensed by Sertori Consulting Pty Ltd. No rights are granted to use these marks without express written permission.
8.1 Both parties acknowledge that during the course of the engagement, they may have access to Confidential Information of the other party.
8.2 Each party agrees to:
8.3 The confidentiality obligations shall survive termination of the engagement and continue for a period of five (5) years.
9.1 Sertori Consulting Pty Ltd takes your privacy seriously and any information provided through your use of the Website and/or Services are subject to Sertori Consulting Pty Ltd’s Privacy Policy, which is available on the Website and complies with the Privacy Act 1988 (Cth).
10.1 Nothing in the Terms limits or excludes any guarantees, warranties, representations or conditions implied or imposed by law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.
10.2 Subject to this clause, and to the extent permitted by law:
10.3 Use of the Website and the Services is at your own risk. Everything on the Website and the Services is provided to you “as is” and “as available” without warranty or condition of any kind, except as required by law.
10.4 You acknowledge that:
11.1 Sertori Consulting Pty Ltd’s total liability arising out of or in connection with the Services or these Terms, however arising, including under contract, tort (including negligence), in equity, under statute or otherwise, will not exceed the total fees paid by you for the specific Services giving rise to the liability, or $10,000, whichever is greater.
11.2 You expressly understand and agree that Sertori Consulting Pty Ltd, its directors, employees, agents, and licensors shall not be liable to you for any indirect, incidental, special, consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit, any loss of goodwill or business reputation, and any other intangible loss.
11.3 The limitations in this clause shall not apply to liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law.
12.1 The Terms will continue to apply until terminated by either you or by Sertori Consulting Pty Ltd as set out below.
12.2 If you want to terminate the Terms, you may do so by:
12.3 Sertori Consulting Pty Ltd may at any time terminate the Terms with you if:
12.4 Upon termination, all rights and obligations shall cease except for those that by their nature should survive, including confidentiality, payment obligations, and liability limitations.
13.1 You agree to indemnify Sertori Consulting Pty Ltd, its directors, employees, agents, and licensors from and against:
14.1 Compulsory Mediation: Before commencing court proceedings, the parties must attempt to resolve any dispute through mediation conducted by a mediator agreed upon by both parties.
14.2 Notice: A party must give written notice of a dispute, including reasonable details of the dispute.
14.3 Resolution: If mediation is unsuccessful within 60 days, either party may commence court proceedings.
14.4 Confidential: All mediation proceedings shall be confidential.
14.5 Jurisdiction: In the event of any dispute arising out of or in relation to the Website or Services, you agree that the exclusive venue for resolving any dispute shall be in the courts of Victoria, Australia.
15.1 The Terms are governed by the laws of Victoria, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to the Terms and the rights created hereby shall be governed, interpreted and construed by, under and pursuant to the laws of Victoria, Australia, without reference to conflict of law principles.
15.2 The Terms shall be binding to the benefit of the parties hereto and their successors and assigns.
16.1 Entire Agreement: These Terms, together with any engagement letter or statement of work, constitute the entire agreement between the parties.
16.2 Amendment: These Terms may only be amended in writing signed by both parties.
16.3 Severability: If any part of these Terms is found to be void or unenforceable by a Court of competent jurisdiction, that part shall be severed and the rest of the Terms shall remain in force.
16.4 No Waiver: The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
16.5 Assignment: You may not assign your rights or obligations under these Terms without the prior written consent of Sertori Consulting Pty Ltd.
17.1 For questions about these Terms or to contact Sertori Consulting Pty Ltd regarding the Services, please contact:
Sertori Consulting Pty Ltd
[email protected]
0437334057
Last updated: June 2025
